Patience is one ability that everyone is not blessed with. It is the ability to handle any delay or difficult circumstances without getting anxious or annoyed. A lot of people tend to get angry and lose their temper when they face delay in something. However, at times, due to some unseen circumstances, delay happens. At such times, we should also take a moment to thank everyone who faced problems due to such delay. It is in this case that a thank you for your patience letter comes handy.
This letter aims to thank the person for waiting for anything that you were supposed to deliver at a specific time but failed to do so. It can also be sent to someone in advance as an indication for asking them to be patient. This thank you for a patience note is very helpful and can come to use at many occasions. This letter is a genuine message to the recipient informing them about the reason for the delay.
Writing this letter is not a big task, however, to help you write it effectively, we have prepared a letter writing guide for you. In this article, we will learn about what a thank you for your patience letter is, when it is needed and how to write it.
In case you face any difficulties in writing, you can simply download our free templates and edit them to suit your needs. You may also send our templates as it is.
What is a Thank You For Your Patience Letter?
A thank you for your patience letter is a sincere thank you letter written to someone you have kept waiting. It is written to express gratitude towards the person for being patient with you and understanding the situation that caused the delay. This is a letter written with dual purpose- to thank the recipient for their patience and to address their query. It can also be used to give someone an indication about a possible delay by hinting to them to be patient.
This is a formal letter and is mostly used in the standardized malign system to send automated replies. However, it is usually a better idea to write a customized message to your customers rather than sending an automated response to them. To make the letter look customized, you should add the recipient’s name and write the letter to each recipient separately. You may also choose to send a handwritten thanks for your patience letter. Handwritten letters reflect the efforts of the sender and are more efficient in making the recipient understand the cause of the delay. You may choose to send a handwritten letter or an email as per your convenience, but you should not forget the purpose of this letter.
When is a Thank You for Your Patience Letter Needed?
A thanks letter for your patience is needed when you want to thank someone for benign patience while you addressed their issue. This letter can be written in various cases, some of which are given below:
- It can be written when you want to thank someone for benign patience while you made their payment.
- You can write it to thank someone for being patient while you replied to their query and addressed it.
- You can thank someone for being patient in case of delay in the delivery of their parcel or order.
- This letter can also be written to say thanks to someone for being patient while their application for a certain post was under review.
- Thanks for your patience letters can also be sent to someone to thank them for being patient in case of a delay in replying to their query.
These are some situations in which you can write this thanks for your patience letter. However, situations for writing this letter are not limited to just these. This letter can come handy at many more instances.
Now that we know what a thanks note for patience is and when it is required, let’s have a look at some tips for writing it.
Tips for Writing an Effective Thank You for Your Patience Letter
Some helpful tips for writing this letter effectively are listed below. Follow these tips to write an efficient letter of thanks for patience.
- Starting with the most important thing for writing a letter, let’s have a look at the format of this letter.
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for Your Patience
Dear ______ (Name of the Recipient)
(Body of the Letter)
Sincerely,
(Signature)
Sender’s Full Name
- The second most important thing to consider while writing a letter is the subject line. You should write a short and specific subject line to notify the reader about the purpose of the letter.
- Coming to the opening line of the letter, you can start it with Dear ______ (Receiver’s Name).
- Next is the tone of the letter. You should write this letter in a grateful tone and express your gratitude towards the recipient positively.
- The body of the letter should be as specific as possible. In this letter, you should only say what is required.
- Inform the person about the reason for the delay and apologize for any inconvenience caused due to the delay.
- Keep your letter short and to the point. Do not exaggerate on any topic. Keep it limited to 2-3 paragraphs only.
- Write this letter in easy language and simple words. Do not use complex words as it may confuse the reader.
- End the letter by thanking the reader once again and giving them alternate contact information to get their queries addressed further.
- Close the letter with a formal closing note like ‘Sincerely’, Thanks and Regards’, ‘Respectfully’, etc.
These tips are effective for writing this formal letter. Make sure you follow all the tips while writing your letter.
Sample Thank You for Your Patience Letter
A few sample templates for thanks for your patience letter are given below. These are well-written templates that can be used as it is if it fits your situation. However, you can also write your own letter by taking ideas from these templates. These templates are free to download and easy to edit. You can download them, fill the empty spaces with specific details and send them across.
Template 1: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for Your Patience
Dear ______ (Name of the Recipient)
With this letter, we would like to thank you for your patience. We want to inform you that we have initiated the refund of the security deposit paid by you at the time of your college admission. The refund of the amount XXXX has been transferred on Date XXXX to your account number XXXX through bank transfer.
We want to thank you for keeping patience and understanding while we completed our college formalities and documentation of deposit refund. We hope you haven;t faced any inconvenience due to the delay in initiating the refund.
Please contact us on the mentioned email – support@abc.com in case of any queries.
Sincerely,
(Signature)
Sender’s Full Name
Template 2: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for your patience
Dear ______ (Name of the Recipient)
We want to apologize for the delay in the delivery of your parcel and thank you for keeping patience as we ensured the delivery of all your orders. Due to the festive season, we have faced issues in delivering orders in certain locations. We regret to inform you that delivery of your two orders also got affected. We would like to inform you that all the parcels are delivered today.
With this letter, we would like to thank you for keeping excellent patience at the time of delay. We appreciate your support and time. Thank you for selecting our delivery service as your small business delivery partner. Thanks for your patience!
Sincerely,
(Signature)
Sender’s Full Name
Template 3: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for your patience
Dear ______ (Name of the Recipient)
We want to thank you for showing support and keeping patience while your query/ case was under review of our team. As stated in your complaint email, you have received the wrong product. We apologize for the trouble and inconvenience caused.
We would like to inform you that we have dispatched the correct product to your delivery address and it will reach you by XXXX (Date). The order tracking link has been sent to your registered email address and contact number.
We want to thank you for your patience and understanding. Apologies again for the issues. We will ensure that such mistakes do not happen in future.
Sincerely,
(Signature)
Sender’s Full Name
Template 4: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for your patience
Dear ______ (Name of the Recipient)
We want to thank you for enquiring about our event décor service. We apologize for the delay in response due to the festive season holidays. Thanks for keeping patience. As mentioned in your enquiry email, you are looking for a birthday décor for your son’s first birthday. We have attached our detailed catalogue for reference. We have also attached a few sample images of the events organized by our team.
Kindly let us know when you are free to attend personal meetings so that we can discuss more about the details. In the meantime, please contact us on XXXXX in case you need any more information.
Thank you for your patience and interest. We look forward to filling your special day with happiness and warmth.
Sincerely,
(Signature)
Sender’s Full Name
Template 5: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for Your Patience
Dear ______ (Name of the Recipient)
Thank you for taking time to apply for the post of XXXX in our company XXXX. We want to thank you for being patient and understanding while we review your job application. As we have received a lot of applications for this profile, it is taking us time to review all applications and select the right candidates on the basis of profile screening.
We want to thank you for your understanding and patience. We will update you about your job application status by the end of this week.
Thank you once again for your patience and for coordinating with us as we undergo the profile review process.
Sincerely,
(Signature)
Sender’s Full Name
Template 6: Thank You For Your Patience Letter
Address of the Sender
Email Address of the Sender
Date
Name of Receiver
Address of the Receiver
Subject: Thank You for Your Patience
Dear ______ (Name of the Recipient)
We want to thank you for being patient while contacting our customer support on XXXX (Date). We are aware of the inconvenience caused by the long waiting time. The waiting time was because we were experiencing high customer requests and orders due to ongoing festival sales. We apologize for the same.
Thank you for your time and patience. We hope our customer support team has helped you with your query.
Please let us know if you have any further issues/ queries by replying to this email address. We assure you that you will receive a detailed reply or redressal of your query within the next 12 hours from one of our customer executives. You may also request a call back by sending a message on ______ (Contact Number).
Sincerely,
(Signature)
Sender’s Full Name
